Mandeeps has excellent support, and helped us work through some issue when updating from DNN7 to version 8. This is the best forms module we've tried, and is very flexible and easy to use.
|8/5/2016 4:22 AM
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I can't say enough great things about all of the Mandeeps modules, and their latest form builder module is as good as it gets! It's incredibly easy to create even the most complex decision-tree forms as it is to create the simplest forms. This module is just AWESOME, as are all of the other modules from Mandeeps, which we have gladly used to replace most of the core DNN modules.
This is a rare and wonderful forms module because it allows visitors to upload their files in a variety of formats. The interface has come a long way since early versions and is quite pleasant to work with now. There are some minor issues with device responsiveness and Customer service is restricted to their ticketing system only and it always takes hours or sometimes days to get a response, which is often less than helpful. You can't send them emails or call them except in extreme emergencies and there is no live chat to assist you. Even if you try to put in a question to the DNN store to ask questions about this module, it will automatically direct you to the Mandeeps ticketing system and close all further communications.
This product is advertised as 'easy to use...create forms in minutes' and this is exactly correct. It is truly 'drag and drop' but also allows for customization. And, like all Mandeeps products, the default styling is very clean and elegant. The module works similarly to other Mandeeps modules, so once you learn how to use one, the others are more intuitive. Overall, this is a great module for quickly creating attractive forms. I also appreciate the fact that Mandeeps is more responsive on questions. This is kind of fast support is very valuable to us. We are now looking to add other Mandeeps modules, as well as looking at their skins.