Vendors provide support for the products they have posted on the store.dnnsoftware.com. The vendors are not agents of the The DNN Store. The DNN Store does not provide technical support for products ordered.
Help Desk communication added by users should only be related to issue resolution. Any other communication should not be posted. Communication that could be viewed by users as offensive is not allowed.
Help Desk communications may be posted by employees of the Store for assisting with sales and service questions. The communication may be identified as being posted by the user(s) "Store Staff".
The Help Desk is provided as a service. Store Staff do not moderate Help Desk communication.
The DNN Store reserves the right to change the terms, conditions, and notices at anytime without notice to users.