(9 product reviews.)
- *New Avatar Support
- Private Messages
- No Flash required
- Major Browser Compatibility
- Room Specific Security
- Ban Users by IP or UserID
- Popout ChatRoom
- Includes 4 Pre-Built Themes
- Users Choose Nickname
- Advanced Performance Options
- Fully Localized
- Built on AjaxPro
- Written for DNN 4.x
- Featuring the EXT JS Library
- Plus Many Other Features
We've been listening, and we're proud to announce the release of version 2.1 of the SwirlChat Module for DotNetNuke. This time we've not only updated the popout chat functions, but also added user avatar support to the SwirlChat module. Now your users can specify their favorite avatar to help set themselves apart during the chat conversations. Plus we've fixed several bugs that you have reported. Come see a demo of the new version at: http://www.swirlhost.com/chatroom
So, what's new in this version, you ask? Well, for starters, we've rebuilt the chatroom from the ground up. The new version is completely database driven to help relieve memory constraints in environments where memory is limited. The chatroom has several performance options which can be configured to make it run as smoothly as possible in your environment. The new version not only comes with all the same great features you remember from version 1.0, but many, many new features we're sure you're going to love!
Tab-Based Private Messaging allows you and other visitors to carry on private chat conversations in the easy to use tab based interface. You can quickly flip from one private conversation to another while still carrying on conversations in the main room. And, since it uses the latest AjaxPro technology, there is no long wait time. Multiple Rooms can be defined across the entire portal, allowing you and your visitors to easily change from one room to another without having to switch pages. Plus, each room can be customized with its own role-based security and permissions. Popout Chat allows your visitors to "pop-out" the chatroom in a separate, dedicated chat window so you can keep browsing the website without missing any of the conversation in the chat. Customizable User Settings are saved for each user. This allows users to set their preferences, and the preferences are remembered for each user for each room when they rejoin later!
Oh, and did we mention, it comes with a newly redesigned interface? The new interface takes advantage of the ExtJS library to produce stunning visual effects. This new design includes four amazing themes with soft borders, rounded edges, and eye-catching effects. The entire interface is completely localized using the DotNetNuke localization technology you are already familiar with. You can customize the chatroom for any language you want (including double-byte). Want to see more? Come take a test drive at: http://www.swirlhost.com/chatroom
And, we're not done yet... Even though this release is ready, we've already begun working on new features for the next minor revision! We're still listening, and were still developing enhancements for the SwirlChat Module. This is a free upgrade if you've already purchased version 2.0 of the chatroom. Just login and download, or look for the patch/update on Snowcovered (if you bought through Snowcovered). Plus, we are now offerring the Source Code for purchase through our website. If you are interested in the Source Code look for the product on the "Purchase" page on our site. The Source Code is ONLY offerred directly through Swirlhost.
Q: The DNN Store shows you updated this on July 2012, but I don't really see an updated version. Is there a new version available that integrates into DNN 6.2? If not, did you ever finish version 3 that you started?
A: The reason the update shows July 2012 is because DotNetNuke accidentally "turned off" the listing when they switched the listing over from the old Snowcovered store to DotNetNuke Store.
We are still working on version 3, and had much of the new chat framework built up around many features that have now been improved in DNN 6.2. We have scrapped some of the components that we had built in favor of integrating more tightly with the social platform components in DNN 6.2.
Stay tuned for more about Swirlchat 3. We do truly apologize for the delay, but with the new feature integration with the social platform of DNN 6.2, it will be worth the wait.
Q: I have a couple of questions. 1) Can the chat text entry box be expanded or made to be a multi-line text box? 2) Where is the download for trying it out on localhost?
Q: Is the chat history stored per user per room in sql server?
A: The chat history is stored per user, per room in sql server. So, you can also develop some simple stored procedures and ListX/ModX/etc grids to search and sort the history if you want.
Q: If the module is installed in one DNN instance, can it be used with different portals in the same DNN? I mean it can be used for different portal users, not that the module user in one portal are same as other portal.
A: Yes, it can be used with different portals on the same DNN instance. Rooms are defined at the Portal level. So, one portal can have a different set of rooms that an another portal in the same DNN instance.
Q: is this support firefox and chrome ?
A: Yes, however, some skins may cause rendering problems in some versions of firefox. If you experience any issues, first attempt to run the chat in a default DNN skin to rule out any skin compatibilty issues. You can download a localhost demo version from our website to try before you buy. Our support team can answer any questions you have during your demo.
Q: I need to copy and past charts into the chat room - can I do that with SwirlChat?
A: In the current version, there is no support for inserting images or other "objects" into the chat. However, this is a common requested feature that we are placing on the roadmap for a future version.
Q: Is SwirlChat compatible with DNN 5.x?
A: While we've had reasonable success running our latest 2.1.4 build on DNN 5.0, we have yet to fully test all aspects of the chat. Our recommendation would be to download a demo version from our website http://www.swirlhost.com/chatroom and run it on a local instance (must be on http://localhost). This should give you an idea of what it will run like on your DNN 5 website.
Q: Does this module support Arabic language?
A: The module is fully localized, and the language can be edited for all buttons and text (including arabic languages). However,right-to-left text direction isn't fully tested, but there are some forum articles on our website from customers who have been able to make some adjustments to the CSS to accomodate right-to-left. visit: http://www.swirlhost.com/chatroom for more information.
Q: AJAX... what is that? Do I have to have AJAX installed on my website in order for this module to work? I want to be able to communicate with customers who are on line and may have questions...
A: AJAX is the technology used by SwirlChat. Basically, it refers to the http polling between the client browser and your server. The add-on for AJAX is included in the module package, and there are easy "one-click" instructions for activating AJAX-Pro on your website after you install this module.
Q: We are looking for a chat module and am interested in swirlchat. I noticed that this version was released a year ago. Are there any plans for a new version to be released soon?
A: We are currently working on version 3.0 of Swirlchat to be compatible with DotNetNuke 5.x
Q: Is it possible to create moderated chats ?
A: Swirlchat includes moderation features such as kick, ban, ban-by-ip address, and more. You can use the built in DotNetNuke roles to decide who can moderate different rooms. Plus, the host can configure a filtered words list to keep the chat clean.
Q: Is it possible to use SwirlChat as a helpdesk/support system? So an registred user can only chat to a helpdesk employee and the helpdesk employee can set a status like 'away'?
A: There are some features built into Swirlchat to allow limited HelpDesk style functionality. For instance, there is an "operator mode" that can be used to get notifications when a customer enters the chatroom while you are away. The best way to see these features are to register on our site, and download an evaluation copy of Swirlchat for your "localhost" environment to test out the features. http://www.swirlhost.com/chatroom
Q: I just found out that according to My DNN Hosting Provider's terms and agreemnets, they have banned all Chat forums for fear of causing strain on their servers. What do i tell them to convince them that this is just a simple Chat Module and NOT a major chat forum that will not do harm to their servers?
A: Swirlchat is different from other "chat programs" because really it is just an Ajax based HTTP module. By using Ajax, this module makes an http request for a very small web-packet every few seconds. This frequency for how often the client polls the server can be configured to reduce strain.
Q: Does the tool allow role based approvals or individual based approvals and who can chat?
We are looking for an ability to have a moderated approval system which when the admin approves it, the two parties can chat, also if either of the parties approves chat, allow it.
Can this be done or added?
A: Currently, Swirlchat doesn't offer that exact level of permissions. In Swirlchat, you can make specific rooms either available to users based on their role. This is a good suggestion for future improvements however, and we will keep an eye on this suggestion. Thank you.
Q: I have 2.0 installed but not activated. I only just installed the module zip for 2.0 and have not configured it. I just saw you have a 2.1 free upgrade.
What should be my installation process?
Uninstall the current version? or just upload the 2.1 over it?
A: If you already have 2.0 installed, you can just upload 2.1 over it using the Module Definitions page in DotNetNuke. That is the easiest upgrade path. There is no reason to uninstall the previous version.
Q: Hi, I'm a web developer of an agency government. I need a License for to install multiple portals. How much does this license?
A: The Swirlchat license allows you to install the module on a server. If you run multiple portals or DNN instances on the same server, then you only need one license. If you have multiple servers, you only need one license per server. Now, if you have many, many servers, you could opt for the "Source Version" of the Swirlchat module. The "Source Version" is the closest to an "Enterprise Version" that we have available at the time.
Please let us know if this does not fully answer your question.
Q: Can we install on multiple domains? or Is it licensed to only one domain?
A: Our License Agreement reads as follows:
"2. d. You may install each Software Product License on a single computer system, or if installed on multiple computers, only a single copy may come into concurrent use."
This means that you are licensed to install the product on as many domains as you wish as long as they all reside on the same server.
Q: Is it possible to use this module to do a one-way chat? For example I can type something and users online can see it but cannot type back. Kind of like a real-time broadcast type thing ...
A: Yes it is possible to do this. With the Swirlchat module you can use your existing (or create special) DNN groups. Then you can setup the Swirlchat permissions so that certain groups (such as "Anonymous" or "Registered") can ONLY view the chat. Then, give another group (such as "Administrators") both VIEW and POST permission. Then, administrators can type and post messages to the chat board, and others in the room can ONLY view the chat, but cannot post messages. This is how you can accomplish a "broadcast" style one-way chat room.
Q: I'm excited about your new avatar feature. Is there a way for users to upload an avatar or is there a way to automatically link the avatar to their user account's avatar in a profile module?
A: Currently there isn't an "upload" feature, but we did give the option to enter a URL (such as http://path/to/image.jpg"). This way, your users can enter the URL to their profile picture. We also added "Gravatar" support that can take the users' email and generate an Avatar (see our demo for more details). We are working on extending the Avatars by adding the capability to upload and/or "link" to other module's avatar features. You (as the host) can also add more "default" avatars for users to choose from by adding images to: <portalroot>\desktopmodules\swirlchat\images\avatars\
The avatars should be sized to 45 x 45 pixels.
If you have more questions, let us know.
Q: Is source code available for this module?
A: Yes, the source code is available, but only available as a purchase directly from our website: http://www.swirlhost.com/chatroom
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