Save Paper, Save Earth. Implement Paperless Office using SOPES
SOP (Standard Operating Procedure) Execution System is a document/request processing system. SOPES can be classified as business communication framework, workflow engine, web form builder, and document processing system. However SOPES is not just about web forms and user data collection. It is more related to business operations, partners and communication.
SOPES coins a brand new concept "Measurable Business Communication" in information systems. The product offers a platform to build your workflow applications as per organizational SOPs and KPIs for executing business processes and measuring partners role in operations and communication effectiveness. SOPES is the only platform which separates SOPs and partners (customers, employees, external services & partners) in real time systems.
SOPES' core concepts are:
- Implementation of Standard Operating Procedures (SOP) in Documents/Requests Processing
- Realization of SOPs in Business Communication
- Transformation of Paper Documents into Electronic Documents
- Transformation of Business Communication from Conventional Emails to a Measurable Communication & Centralized Information System
- Implementing Transparency in Business Processes (SOPs) Knowledge
- Optimization (Time/Cost) of Business Processes Execution
- Automating Business Processes (SOPs)
- Mitigating Gaps in System and Real Time Workflows/Business Operations (SOPs)
- Easy to Use and Highly Configurable Workflow Engine
SOPES can be used for internal and external business documents and provides improved
way of communication between business partners, customers and employees. SOPES can
leverage paperless office with automation and centralized repository of business
processes documentation and transactions. According to a survey, 80% of business
transactions resides in inbox, and SOPES can transforms these emails into well defined
fashion, measurable communication and as per organizational SOPs. The demo site contains various implementation
of SOPES for business processes of various domains. Live demo of a few domains are
available at demo site.
SOPES is highly configurable and can meet your complex business processes and process
follow up requirements.
SOPES product offers development and integration opts for extending product features to meet your customized processing and business requirements. The development
opt can leverage integration to customer primary systems e.g. ERP/CRM and time systems.
Quick Demo
It takes only seconds to demo the product. Please visit the page
http://demo.mi-sopes.com/SOPWorkflowDiagrams.aspx.
Product Website & Live Demo
http://mi-sopes.com
Documentation & Download
http://mi-sopes.com/Downloads.aspx
Reports
Reports can be rendered using Dotnetnuke out of the box Reports module.
SOPES Analytics is under development. The product will be offering detailed, summary and analytical reports.
Support and Updates
SOPES comes with unlimited support and bug fixing for all versions. Even if product
is used for evaluation and testing, you can enjoy unlimited support, bug fixing,
enhacements and upgrades. For support and updates please visit http://mi-sopes.com/Support.aspx.
Functional & Technical Features
- Configurable Hierarchy of Cases/Ticketsi.e. TechGroup > Category > Sub Category
- Configurable Forms for Category and Sub Category
- Configurable Built-in Security Roles
- Integrated with DNN Security Roles (Opt)
- Cost Saving on papers and time
- Configurable Statuses along with customizable reminder messages and timeout
- Configurable Actions/Activities
- Transaction Processing Enabled
- Token based Email Templates
- Layered Security Mechanism
- Customizable modules
- Configurable Custom fields (additional info) which are created for Category, Sub
Category and Actions
- Export/Import Configuration
- Workflow Diagrams with Drag-n-Drop opts
- Extensible Design with Integration opts to other systems
- Easy & Simple Development Options
- Html Templates for View and Email Notification
- Configurable Email Subject & Footer Lines
- Actions/Activities Scheduling
- Configurable system follow up/reminders/escalation and autoclosing activities
- Easy & Super Simple user interaction controls for Administrators, TechTeams,
Delegates, and Customers
All features
are configurable and the configuration take place in front-end configuration component
of SOPES. For more details on features please visit product site.
Example Forms
& SOPs implemented in Demo:
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SOP (Generic)
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Cross-Functional Flowchart
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Workflow Diagram
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Forms
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IT Helpdesk
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Corrective Maintenance
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Preventive Maintenance
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Audit SOP
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Leave Approval Workflow
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Contact Me Form
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For quick and live demo please visit product demo site. Workflow diagrams and forms are generated on the fly based on configuration and may be different on live demo site due to updates to example SOPs.